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September 1998
Timepieces:News
Prepare for Spring Promotions Now
Call today to arrange that promotion with your watch representatives
Gathering five representatives from major watch companies doesn't happen
overnight. As Chad Schreibman of Alson Jewelers in Cleveland, OH, discovered,
it takes months of planning to organize a multibrand watch event.
Schreibman held his first Swiss Watch Event in May and is already planning
his second one for next spring. Such early scheduling is necessary because
of heavy demand for representatives of high-profile watch companies.
The lesson: contact your watch company reps eight to 10 months before
your event. "They can schedule your store, you can make arrangements
knowing which brands will be there and the watch firms can put their time
and money into a well-planned event."
For his store, the downtown guild location in a four-generation family
jewelry business that also includes 16 Alvin's Jewelers, high-profile watch
brands are integral to a successful event. The two-day 1998 event featured
representatives of Cartier, Ebel, Movado, Raymond Weil and TAG Heuer.
Schreibman, who with his brother David manages the business, spent about
$15,000 on mailings and ads to promote the event. Traffic was heavy and
watch sales totaled 24, compared with 10 in a normal two-day period.
His long-term plans: double the store size next year, expand the watch
department and add a full-time watchmaker to his five-person jewelry bench
staff.
Promoting an In-Store Watch Event
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Preparations
- Contacted watch representative 8-10 months in advance.
- Arranged direct mailing to 35,000 former and potential Alson shoppers.
- Placed "watch giveaway" entry form in direct mail and in
store.
- Arranged 8-minute guest spot on local morning TV show.
- Spent half of April ad budget on radio ads; mailed press releases.
- Contacted Swiss consulate for flag flown on store. Arranged food, including
Swiss chocolates.
- Doubled manufacturer's warranty for watches sold during the event.
- Flew banners provided by watch suppliers in the store.
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Results
- Ensured commitments, wider product range.
- Many first-time shoppers visited because of the event.
- 210 people brought the forms with them, 100 more mailed them in.
- John Sullivan, general manager, discussed watches and their celebrity
owners plus general watch topics.
- Maintained store image while promoting the event.
- Generated interest from passers-by. Enhanced prestige.
- Increased customer satisfaction.
- Point-of-sale promotion. Brand names stirred interest and visits.
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by Michael Thompson
Copyright © 1998 by Bond Communications.
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