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| Rings |
| remounting and repairing |
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| 10/99: | Retipping Platinum Prongs |
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| Bracelets, styles |
| 2/99: | Four Classic Styles of Bracelets (Styles, Pt. 1) |
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| Cast jewelry, assessing quality |
| 6/99: | Porosity: The Jeweler's Nightmare |
| 5/99: | Integrity of Cast Jewelry |
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| Certification programs |
| 5/04: | Education Rules |
| 3/04: | Revere Academy Celebrates 25th Anniversary |
| 8/01: | Jewelers of America, Stuller Offer Scholarships |
| 7/00: | Jewelry 101 |
| 2/00: | Get Certified |
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| Chains |
| repairing |
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| 12/98: | Repair of Tennis Bracelets |
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| 5/98: | Chain Repair |
| styles |
|
| 6/02: | Five Classic Styles of Chain (Styles, Pt. 21) |
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| 2/02: | Five Classic Chain Styles (Styles, Pt. 19) |
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| 10/01: | Four Chain Styles (Styles, Pt. 17) |
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| 1/01: | Four Classic Chain Styles (Styles, Pt. 12) |
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| 6/00: | Four Classic Styles of Chain (Styles, Pt. 9) |
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| 2/00: | Four Classic Chain Styles (Styles, Pt. 7) |
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| 6/99: | Four Classic Styles in Chain Links (Styles, Pt. 3) |
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| Designer jewelry, selling |
| 5/05: | The Art of Selling Design |
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| Diamonds, selling |
| 12/03: | Diamonds Quick Quiz |
| 9/01: | Learning About Diamonds |
| 11/00: | Boosting Diamond Sales |
| 6/00: | Role-Play Cards: Selling Better-Quality Diamonds |
| 5/00: | Role-Play Cards: Selling Three-Stone Rings |
| 12/99: | Diamond Dazzlers Close the Sale |
| 6/99: | Millennium: Magnify – Maximize |
| 4/99: | It's About... Forever |
| 1/99: | Diamond Essentials |
| 1/99: | Test Your Vocabulary |
| 12/98: | Make Dreams Come True |
| 7/98: | Emphasize the Attributes |
| 7/98: | The State of Training, Pt. 2 |
| 6/98: | Diamond Power Play |
| 6/98: | The State of Training |
| 5/98: | Know the Code |
| 3/98: | Rarity: The Missing Link to Better Diamond Sales |
| 2/98: | GIA Offers "Diamond Essentials" |
| 2/98: | More than Marginal Success |
| 2/98: | No Two Diamonds Are Alike, So Why Sell Them That Way? |
|
| Earrings, selling |
| 9/04: | Rough Cuts [cartoon series] |
| 2/04: | How to Sell Chandelier and Dangling Earrings |
| 4/02: | Four Classic Styles of Earrings (Styles, Pt. 20) |
| 12/01: | Four Classic Styles of Earring Findings (Styles, Pt. 18) |
| 6/99: | Heads Up |
| 4/99: | Hoop Earring Types (Styles, Pt. 2) |
|
| Gemstones, selling |
| 10/04: | Trilliant-Cut Gems (The Elements of Quality Cutting, Part 4) |
| 6/04: | Emerald-Shaped Gems (The Elements of Quality Cutting, Pt. 3) |
| 4/04: | Pear-Shaped Gems (The Elements of Quality Cutting, Pt. 2) |
| 2/04: | Round Gems (The Elements of Quality Cutting, Pt. 1) |
| 7/99: | GIA's 'Colored Stone Essentials' |
| 6/99: | Word Play |
| 4/99: | Gemology on the Sales Floor |
| 7/98: | Ruby Enhancement Education (Treated Gems, Pt. 2) |
| 5/98: | 'KISS' Up to Bigger Sales |
|
| General sales techniques |
| 1/05: | The Customer Is Ready to Buy, but You're Not Ready to Sell |
| 7/04: | AGS Conclave Sales Tips |
| 8/03: | Moving Ahead |
| 4/03: | Practice the Seven Secrets of Sales Success |
| 1/03: | To Sell or Not to Sell: Nine Tips from the Bard of Avon |
| 8/02: | Rough Cuts [cartoon series] |
| 2/01: | Personal Style |
| 1/01: | Connect with Customers |
| 12/00: | Back to Basics, Part 6: Overcoming Objections |
| 11/00: | Back to Basics, Part 5: Asking for the Sale |
| 10/00: | Back to Basics, Part 4 |
| 9/00: | Back to Basics, Part 2 |
| 8/00: | Back to Basics, Part 3 |
| 6/00: | Auto Dealers Woo Customers Anew |
| 6/00: | Back to Basics, Part 1: First Impressions |
| 5/00: | Customer Lip Service |
| 12/99: | Connecting with Clients |
| 12/99: | Make Yourself the Best in the Business |
| 12/99: | Super Suggestions for a Stress-Free Selling Season |
| 12/99: | The 'Which Means' Quiz, Part 2 |
| 11/99: | Add Value with Add-Ons |
| 11/99: | The 'Which Means' Sales Quiz |
| 10/99: | Shop the Rest to Stay the Best |
| 9/99: | Selling Well Isn't Complicated |
| 8/99: | Change for the Better |
| 6/99: | Add It Up |
| 6/99: | Tips for Success |
| 6/99: | Top 10 Reasons To Shop at Your Store |
| 5/99: | JA Debuts New Certification Programs |
| 5/99: | The Road Most Traveled (Selling Romance, Pt. 4) |
| 4/99: | Emotional Overload (Selling Romance, Pt. 3) |
| 3/99: | Natural-Born Sales Killers |
| 3/99: | Technically Speaking (Selling Romance, Pt. 2) |
| 2/99: | Choosing Wedding Bands |
| 2/99: | The Road Most Traveled (Selling Romance, Pt. 1) |
| 11/98: | Perseverance Pays (Selling Essentials, Pt. 8) |
| 10/98: | Obliterating Objections (Selling Essentials, Pt. 7) |
| 10/98: | Power of Product Knowledge |
| 9/98: | Jewelry Salesperson vs. Jewelry Consultant |
| 9/98: | No Doesn't Always Mean No (Selling Essentials, Pt. 6) |
| 8/98: | Closing Correctly (Selling Essentials, Pt. 5) |
| 7/98: | Romance in Store (Selling Essentials, Pt. 4) |
| 7/98: | Typecasting Customers |
| 6/98: | Look and Listen (Selling Essentials, Pt. 3) |
| 6/98: | Small Stores, Big Ideas |
| 5/98: | Ask and You Shall Receive |
| 5/98: | Probe Like a Pro (Selling Essentials, Pt. 2) |
| 4/98: | Learning to Greet (Selling Essentials, Pt. 1) |
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| Gold jewelry, selling |
| 4/04: | It's All About Emotion |
|
| Humor |
| 1/04: | It's Quiz Time |
| 10/03: | Rough Cuts [cartoon series] |
|
| Necklaces, selling |
| 2/01: | Five Classic Lengths for Pearls (Styles, Pt. 13) |
| 5/99: | Necklace Selection |
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| Pearls, selling |
| 4/01: | Four Classic Options for Pearls (Styles, Pt. 14) |
| 2/01: | Five Classic Lengths for Pearls (Styles, Pt. 13) |
| 11/99: | Pearls for Every Occasion |
| 1/99: | Inspecting Pearls |
| 9/98: | Come to the Circus |
| 9/98: | Dyed or Irradiated Cultured Pearls (Treated Gems, Pt. 4) |
| 9/98: | Pearl Power |
| 9/98: | Tahiti Tech |
| 4/98: | On the Surface (Pearl Quality, Pt. 2) |
| 3/98: | In the Name of the Pearl |
| 3/98: | Luster: Pearl's Pinnacle (Pearl Quality, Pt. 1) |
| 2/98: | Pearl Persuasion |
| 2/98: | Quality with Compromise |
|
| Pins, styles |
| 10/99: | Classic Styles in Pins (Styles, Pt. 5) |
|
| Platinum jewelry |
| selling |
|
| 12/99: | Wear It and Win |
|
| 4/99: | Answering Platinum Questions |
|
| 2/99: | Platinum Pointers |
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| 8/98: | Watch Platinum Sales Grow |
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| 6/98: | The Platinum Opportunity |
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| 4/98: | Platinum Quality Markings |
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| 2/98: | Platinum Plus |
|
| Rings, selling |
| 10/00: | Three Classic Setting Styles (Styles, Pt. 11) |
| 4/00: | Four Classic Ring Styles (Styles, Pt. 8) |
| 10/99: | Helping Hands |
| 8/99: | Classic Ring Styles (Styles, Pt. 4) |
|
| Styles of jewelry |
| 5/04: | Selling Antique-Inspired Jewelry (Styles, Pt. 26) |
| 2/03: | Three Classic Styles of Pendants (Styles, Pt. 25) |
| 12/02: | Three Classic Styles of Neckwear (Styles, Pt. 24) |
| 10/02: | Four Classic Styles of Mountings/Shanks (Styles, Pt. 23) |
| 8/02: | Three Classic Styles of Finishes (Styles, Pt. 22) |
| 6/02: | Five Classic Styles of Chain (Styles, Pt. 21) |
| 4/02: | Four Classic Styles of Earrings (Styles, Pt. 20) |
| 2/02: | Five Classic Chain Styles (Styles, Pt. 19) |
| 12/01: | Four Classic Styles of Earring Findings (Styles, Pt. 18) |
| 10/01: | Four Chain Styles (Styles, Pt. 17) |
| 8/01: | Seven Classic Finishes (Styles, Pt. 16) |
| 6/01: | Four Classic Styles of Clasps (Styles, Pt. 15) |
| 4/01: | Four Classic Options for Pearls (Styles, Pt. 14) |
| 2/01: | Five Classic Lengths for Pearls (Styles, Pt. 13) |
| 1/01: | Four Classic Chain Styles (Styles, Pt. 12) |
| 10/00: | Three Classic Setting Styles (Styles, Pt. 11) |
| 8/00: | Four Classic Setting Styles (Styles, Pt. 10) |
| 6/00: | Four Classic Styles of Chain (Styles, Pt. 9) |
| 4/00: | Four Classic Ring Styles (Styles, Pt. 8) |
| 2/00: | Four Classic Chain Styles (Styles, Pt. 7) |
| 12/99: | Four Classic Periods of Jewelry (Styles, Pt. 6) |
| 10/99: | Classic Styles in Pins (Styles, Pt. 5) |
| 8/99: | Classic Ring Styles (Styles, Pt. 4) |
| 6/99: | Four Classic Styles in Chain Links (Styles, Pt. 3) |
| 4/99: | Hoop Earring Types (Styles, Pt. 2) |
| 2/99: | Four Classic Styles of Bracelets (Styles, Pt. 1) |
|
| Teaching methods |
| 5/00: | The Manager as Teacher... Going Back to Basics |
| 7/99: | Delivering the Goods |
| 6/99: | Are You Speaking Their Language? |
| 5/99: | Creating a Community of Learners |
| 2/99: | Lots to Learn |
|
| Timepieces, selling |
| 8/04: | When Marketing Meets Reality |
| 12/03: | Timepiece Quick Quiz |
| 3/03: | Specialized Functions |
| 2/03: | The Newbies |
| 7/02: | Walk a Mile in Your Customers' Shoes |
| 4/02: | Assess Store Performance and Assure Strong Decisions (Five P's, Part 5) |
| 3/02: | Presentation is a Sales Message (Five P's, Part 4) |
| 1/02: | Faces with Features (Timepiece Styles, Pt. 3) |
| 12/01: | Power to Persuade |
| 11/01: | Four Basic Watch Shapes (Timepiece Styles, Pt. 2) |
| 11/01: | Practice Makes Perfect (Five P's, Part 3) |
| 10/01: | Claiming Your Store's Position (Five P's, Part 2) |
| 9/01: | Four Basic Wristwatch Styles (Timepiece Styles, Pt. 1) |
| 9/01: | Passion on the Road to Successful Sales (Five P's, Part 1) |
| 7/01: | Skip the Lecture |
| 6/01: | Basic Training |
| 10/00: | Marketing and Merchandising for the Big Season |
| 1/00: | But I Just Got This Watch! |
| 12/99: | Make 'Swiss' Clear to Customers |
| 10/99: | Updating the Customer |
| 9/99: | Spring Training – For the Fall |
| 8/99: | What Does That Button Do? (Watch Features, Pt. 4) |
| 7/99: | Selling Comfort and Joy |
| 5/99: | Sapphire Watch Crystals (Watch Features, Pt. 2) |
| 4/99: | Fight Discounters with Value and Service |
| 2/99: | Second Time Around |
| 2/99: | The Screwdown Crown (Watch Features, Pt. 1) |
| 12/98: | Watch Those Holidays |
| 11/98: | The Watch Maven |
| 10/98: | Selling to the First-Time Buyer |
| 9/98: | Create a Watch Wardrobe |
| 8/98: | Automatic or Quartz? |
| 7/98: | Clear Answers to Showcase Questions |
| 6/98: | Size Up the Customer, Size the Watch |
| 5/98: | Merry Month of May |
| 4/98: | Building Supplier Partnerships |
| 3/98: | Watching Watch Sales Grow |