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Professional Jeweler Archives
Magazine Archives

Professional Jeweler Index:

Store Management (2004-2005 only)

Just click on a category below to jump to that section of the index. Then click on an article title to read the full text!

Appraisals
Customer service
Ethics
Financial and strategic planning
Information
Inventory
Leadership
Legal issues
Media relations
Personnel management
Professional development
Safety
Security
Supplier relationships


Appraisals

5/04: Appraisals as an Add-On Sale

Customer service

customer loyalty


3/05: At Home with the Levinsons


3/05: In-Store Experience Counts Most


1/05: Sending Thank You's


7/04: Come Back. Please, Come Back!


6/04: Accentuate the Positive

examples


2/05: Dress Down


12/04: One Jeweler's True Stories


4/04: The Last Thing We'll Do

feedback


3/05: The One-Minute Manager Tackles Customer Service

recordkeeping


7/04: Come Back. Please, Come Back!

Ethics

2/05: Corporate Responsibility Counts, Especially to Gen Y

Financial and strategic planning

1/05: How to Survive in Business

1/05: Resolutions from a Store Owner

12/04: What's Selling in Your Store?

11/04: Practicing Profitability

10/04: Jewelry Store Sales Rise in 2003 (Cost of Doing Business Survey, Part 1)

6/04: Life is Beautiful

Information

4/05: The Best Return on Your Money

Inventory

overall


5/05: Sitting Pretty

12/04: Rush Hour

Leadership

7/04: Women in the Know

Legal issues

contracts and disputes


4/05: The Mediation Solution

FTC Guides compliance


4/05: FTC Asks for Comment on Platinum Marks

Patriot Act compliance


1/04: Patriot Act Final Regs Due Early in 2004

trademarks and copyright


2/05: Anti-Counterfeiting Basics


2/04: Letters: Protecting Design

Media relations

3/05: How to Get Free Media Coverage

Personnel management

compensation and benefits


4/05: How to Compensate Sales Managers

behavior and personality issues


2/05: Dress Down


1/05: Four Things You Must Control for Sales Success

feedback


1/05: Wrapping Up the Holidays


1/04: Rough Cuts [cartoon series]

hiring and dismissal


2/05: Hiring Winners

legal issues


5/05: Cover Your Assets

motivation and retention


5/05: Cultivating Success


3/05: The One-Minute Manager Tackles Customer Service


1/05: Wrapping Up the Holidays

Professional development

1/05: Women in the Boardroom

Safety

4/05: AWA Fights Mercury Battery Laws

Security

alarm systems


3/05: It's Alarming


1/05: True Crimes and What You Can Learn from Them

merchandise shipping and tracking


2/05: Losses: Take-Home Lessons

procedures


2/05: Losses: Take-Home Lessons


1/05: True Crimes and What You Can Learn from Them

reports


5/05: JSA Says Crime Drops Overall in 2004


4/05: Crime Rates Fall


3/05: Lost!


7/04: Security Update: Case Cutters Arrested


1/04: Crime is Down

safes


5/05: Safe & Secure

Supplier relationships

2/05: From Antwerp, with Love

2/05: How Julius Klein Got its Groove Back

1/05: JVC Uncovers Undercarating

12/04: Rush Hour

10/04: What's Up in the B-to-B Online Marketplace?

1/04: Landing the Brand You Want

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